Our contact details
This policy was last reviewed updated on the 1st February 2022.
The type of personal information we collect
We currently collect and process the following information:
- Email address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You contacted us via our Volunteer online form.
- You contacted us via our Contact online form
- You contacted us by email or via social media, regarding the charity and its project/activities.
The personal information we collect will be used by our trustees and staff in order to keep you inform about our development and activities as well as the charity vacancies and event.
We may use your personal information to:
- Contact you about our work and how you can support The Cumbrae WAVE.
- Invite you to participate in events, surveys or research.
We will never sell or share your personal information with external organisations for marketing purposes.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com.
How we store your personal information
Your information is securely stored in Gmail, GoogleDrive and Klaviyo.
While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.
Your data protection rights
Under data protection law, you have the right to be informed about how your data is collected and used and we will only collect data with your consent.
You are entitled to know what data we collect about you, and how it is processed.
You are entitled to correct and update any personal information about you, and to request this information be deleted.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Photography and filming consent
Occasionally we take photographs or film at The Cumbrae WAVE events for marketing purposes and to spread word about our work.
It is important to us to respect individuals’ wishes and we will let attendees know if there will be any photography or filming taking place on the day.
We will also let people know how photos/videos will be used, and if they will be shared with others.
Cookies are small, often encrypted text files, located in browser directories that are used by websites to remember information from page to page. For example, they are used to remember whether you have dismissed the cookie banner so that it can be hidden from you when you visit the next page if you have already seen it.
The Cumbrae WAVE use analytics cookies, and functionality cookies.
Functionality cookies allow websites to remember the user’s site preferences and choices they make on the site to provide a better user experience. They are anonymous and don’t track browsing activity across other websites.
Analytics cookies allow websites to record anonymous user data. This enables us to assess which content is useful to improve what content we provide in the future.